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Anonymous Scents
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Anonymous Scents
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Shipping Policy

Anonymous Scents

Order Processing Time

Anonymous Scents

Thank you for shopping with Anonymous Scents. Please review our shipping policy here. 

Shipping Methods

Order Processing Time

Anonymous Scents

We ship orders via USPS.

Shipping rates are calculated at checkout based on your location and package weight.

Order Processing Time

Order Processing Time

Shipping Confirmation & Tracking

All orders are handmade and processed within 3–7 business days, excluding weekends and holidays.


During launches, sales, or high-volume periods, processing times may be slightly extended.

Shipping Confirmation & Tracking

Shipping Confirmation & Tracking

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information.


Please allow up to 24 hours for tracking updates to appear.

Delivery Time

Shipping Confirmation & Tracking

Incorrect Address

Delivery times vary based on location and USPS service levels.


Anonymous Scents is not responsible for carrier delays once the package is in transit.

Incorrect Address

Shipping Confirmation & Tracking

Incorrect Address

 Please ensure your shipping address is correct at checkout.


Anonymous Scents is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Delayed Packages

Lost or Delayed Packages

Lost or Delayed Packages

Once a package is shipped, Anonymous Scents is not responsible for:


  • Lost packages
  • Delayed deliveries
  • Packages marked as delivered but not received


For these issues, please contact USPS directly using your tracking number.

Damaged Orders

Lost or Delayed Packages

Lost or Delayed Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of:


  • The damaged item
  • The packaging
  • Your order number


We will review the issue and assist where possible.

International Shipping

Lost or Delayed Packages

International Shipping

At this time, Anonymous Scents ships within the United States only.

Questions

Questions

International Shipping

 For shipping-related questions, contact us at:
📧  hello@anonymousscents.com 

Return & Refund Policy

Anonymous Scents

Anonymous Scents

Anonymous Scents

Due to the handmade and personal nature of our products, all sales are final.

Returns

Anonymous Scents

Anonymous Scents

We do not accept returns or exchanges on any products, including candles, fragrances, or custom items. 

Refunds

Anonymous Scents

Damaged or Incorrect Orders

Refunds are not offered once an order has been processed or shipped. 

Damaged or Incorrect Orders

Damaged or Incorrect Orders

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos of the item
  • Photos of the packaging

We will review the issue and determine the appropriate resolution. 

Custom & One of One Orders

Damaged or Incorrect Orders

Custom & One of One Orders

All custom, one-of-one, or personalized items are final sale and not eligible for refunds or exchanges. 

Contact Us

Damaged or Incorrect Orders

Custom & One of One Orders

If you have questions regarding your order, please email us at:
📧  hello@anonymousscents.com 

Copyright © 2026 Anonymous Scents - All Rights Reserved.

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